New Poster
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1 Message
OUTAGE CREDIT DUR TO STORM
How do I go about getting the $15 a day credit for storm outage.
I was affected from Feb. 15th - 18th.
Thank you for any help on this.
New Poster
•
1 Message
How do I go about getting the $15 a day credit for storm outage.
I was affected from Feb. 15th - 18th.
Thank you for any help on this.
Responses
ComcastStephani
Official Employee
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82 Messages
2 m ago
Hello, @mdaigrepont! I hope you're staying safe and warm! You would need to visit https://comca.st/3du8TiC, sign in with your Xfinity ID and then you should see the option under outage tips "tell us more about your experience." Under there, it'll provide you with the option to have the credit applied if your account qualifies.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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