Frequent Visitor
•
17 Messages
online billing is showing in Spanish not English
Logged on to my account to see my bill and it's in Spanish not English. Bottom of page won't allow me to switch to English
[Edited: "Personal Information"]
Frequent Visitor
•
17 Messages
Logged on to my account to see my bill and it's in Spanish not English. Bottom of page won't allow me to switch to English
[Edited: "Personal Information"]
EG
Expert
•
107.1K Messages
3 months ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabby
Official Employee
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1.5K Messages
3 months ago
Hello, @bacboo. We can certainly help look into this, please send a DM with your full name and the full service address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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