Visitor
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1 Message
Online bill pay
I am not able to process my payment online. At first it said a duplicate payment was attempted earlier today, then it said payment declined, then work me trying to use my account itself it said we can't process your request at this time due to technical difficulties
EG
Expert
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111.3K Messages
4 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmira
Official Employee
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4.2K Messages
4 days ago
Hi user_u834to! Thanks for visiting our Xfinity Forum, letting us know about the errors you're running into when trying to pay your bill online. Although we can not take payments on this platform, my team is here to support you. I know you stated you're running into this online, are you also experiencing this when trying to make a payment through the Xfinity app on a mobile device?
Please also follow this link to view other convenient ways to pay your Xfinity bill.
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