On Line Billing

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

@user_x5gj37 I'm sorry for how we have made you feel. Rest assured you're in the right hands for help and a resolution. We have a few options for you to pay your bill. You can use our famous website at https://www.xfinity.com/overview and log in with your username and password.

Our Xfinity app is also free to download. You would log in with your username and password as well. We can send you a onetime payment link from or side of things.

Our automated system is another way you can call in at 800XFINITY and make a payment, you can also select the option for live rep for an assisted payment, this is the only option that comes with a fee.  

I can understand wanting to save money and keep costs low in this economy. Our plan builder is also available from our famous website at https://www.xfinity.com/overview. Once you log in with your Xfinity username and password you can access the current promotions we have. We can assit you with changing to any plan you find. 

Can you please direct message me your first and last name along with your full service address so that I can assist you further with your bill?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message