U

Thursday, June 20th, 2024 2:35 AM

Closed

Okay can we audit this promotion?

Not that I don't trust Xfinity, just that I don't trust them.

I feel like I was on a similar promotion for last couple years and it was fine. Now it is up to $54 bucks again (but it followed the same pricing path as the image below) and has been 2 years so....

I own my router. Only need internet and 150 Mpbs is fine for me.

$29.99 a month but I use autopay so it would be $19.99 for next year.

Is the $110 early termination fee only applicable for the next 12 months? Hence the "offer is subject to the terms of your 12 month contract" blurb?

Anyone get a deal like this or better without having a term agreement involved?

Thanks!

New offer...

rich text editor image

Official Employee

 • 

1.7K Messages

11 months ago

Hello @user_047h1n, Thanks so much for taking a moment out of your day to leave a post on our community forum. These are great questions! Just as you can see in your promotion photo that pricing changes to every day pricing once your promotion falls off. At that time you can reach out to us or use the online portal to find a new promotion for yourself at the current rates for your area as there has been rate increase this year. As for ETF's that would only be for the 12 months but change based off promotional term time and it does go down $10.00 each month but you can repackage into a new promotion at any time without having to worry about ETFS. I would be more then happy to see what promotions we have going on and are available to you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

Expert

 • 

31.5K Messages

11 months ago

That looks like a promotion for new customers, to me.

forum icon

New to the Community?

Start Here