1 Message
not showing buy one get one offer
As shown in offer - Buy one line of Unlimited, get one Unlimited Intro line FREE for a year
I bought 2 phones and 2 unlimited lines but this offer is not showing under my billing. Following up with Xfiniti store many times can u check If this promotion is applied on my account, I have xfiniti internet user from past one year.
user_0rqkp7
6 Messages
1 year ago
have had the same experience in store 1/6/24.
(Trying to avail of this 1 line free when to take out a new mobile deal for 2 lines)
Had my internet package changed by the salesperson. Got to part where we add 2 lines (buy 1 get one free) and I’m told I don’t qualify. Due to not being on plan for 90 days (at regular price).
Have been on a plan way longer (over a year). Been on the same plan the whole time.
This is after unwrapping new phones for me and my daughter.
Been called back into store and offered $180 credit due to misleading practices, but won’t honour listed deal
Im now waiting and still cannot fathom why I don’t qualify for the deal.
Very disappointed in Xfinity.
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