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Sunday, October 1st, 2023 7:15 AM

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not showing buy one get one offer

As shown in offer - Buy one line of Unlimited, get one Unlimited Intro line FREE for a year

I bought 2 phones and 2 unlimited lines but this offer is not showing under my billing. Following up with Xfiniti store many times can u check If this promotion is applied on my account, I have xfiniti internet user from past one year.

6 Messages

1 year ago

have had the same experience  in store 1/6/24.

(Trying to avail of this 1 line free when to take out a new mobile deal for 2 lines)

Had my internet package changed by the salesperson. Got to part where we add 2 lines (buy 1 get one free) and I’m told I don’t qualify. Due to not being on plan for 90 days (at regular price). 

Have been on a plan way longer (over a year). Been on the same plan the whole time.

This is after unwrapping new phones for me and my daughter.

Been called back into store and offered $180 credit due to misleading practices, but won’t honour listed deal 

Im now waiting and still cannot fathom why I don’t qualify for the deal.

Very disappointed in Xfinity.

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