Visitor

 • 

1 Message

09/08/2026 2:38 PM

Not letting me pay online

The app is not letting me pay my overdue balance. Please help. 

Oldest First
Selected Oldest First

Official Employee

 • 

2K Messages

4 hours ago

user_uvb9ia Sorry to hear that you are having trouble using the app. Can you provide more details on what issues you are facing with the app? Is it a sign-in issue, or is there an error that pops up when you try to make a payment? Have you also tried using the Xfinity website, different devices, or web browsers?

 

forum icon

New to the Community?

Start Here