1 Message

Wed, Sep 15, 2021 4:19 AM

not getting my student discount

I am a college student and I got an account with the student discount, but I never received anything to verify that I am a student. So on my monthly bill I still have not received that discount.





89.1K Messages

6 d ago

Concern moved here to the Billing help section for greater exposure to actual Comcast employees for assistance. 

Official Employee


401 Messages

6 d ago

@user_998e7e, at your convenience use the Direct Message icon at the top of the page to send your name and service address to "Xfinity Support." When it comes to the details of your bill, we will need to work in a DM. Once we locate your account, we will take a closer look at the student discount and get you the information you need! 

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