U

Visitor

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1 Message

Wednesday, September 15th, 2021 4:19 AM

Closed

not getting my student discount

I am a college student and I got an account with the student discount, but I never received anything to verify that I am a student. So on my monthly bill I still have not received that discount.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

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111.5K Messages

4 years ago

Concern moved here to the Billing help section for greater exposure to actual Comcast employees for assistance. 

Official Employee

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1.8K Messages

4 years ago

@user_998e7e, at your convenience use the Direct Message icon at the top of the page to send your name and service address to "Xfinity Support." When it comes to the details of your bill, we will need to work in a DM. Once we locate your account, we will take a closer look at the student discount and get you the information you need! 

Visitor

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6 Messages

3 years ago

I am having the same issues. Did they fix?

Problem Solver

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729 Messages

If you are having the same concern, you can send is a DM using the directions above and we can look at your account too. 

I no longer work for Comcast.

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