Visitor
•
2 Messages
Not getting billing in mail
Hi,
I turned off paperless billing and still not getting billing in mail USPS. Please help! I need these statements.
Visitor
•
2 Messages
Hi,
I turned off paperless billing and still not getting billing in mail USPS. Please help! I need these statements.
Again
Expert
•
31.7K Messages
2 days ago
@user_5uw24o
You can find your billing statements in My Account as .pdf files that you can download.
How long ago did you turn off paperless billing?
0
0
user_5uw24o
Visitor
•
2 Messages
2 days ago
Maybe a month ago or two. I need paper statements.
0
0
XfinityBillie
Official Employee
•
3.4K Messages
2 days ago
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0