Visitor
•
2 Messages
No Primary User
There is no Primary User on my account, it is a blank field.
I am the only User, but I cannot access billing.
Visitor
•
2 Messages
There is no Primary User on my account, it is a blank field.
I am the only User, but I cannot access billing.
XfinityLinda
Official Employee
•
1.9K Messages
16 hours ago
Thank you, @mcjb33, for meeting us here in our community about your Xfinity IDs. You've reached the right team for help. Here's an excellent article on how to Manage Users. Are you also the account holder? Did you acquire the account or have you always owned it?
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