Visitor
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1 Message
Next Bill Estimate
I just signed up for 2 mobile lines along with internet for my home. When I went to check the "NEXT BILL ESTIMATE" on my Xfinity app, it said that my charge would be significantly higher than the rate I was quoted in the chat when I signed up and is not matching the 5 year promotional rate being promoted now. Any help would be appreciated. Thanks!
EG
Expert
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122.6K Messages
1 hour ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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3.9K Messages
1 hour ago
@user_a1yxfu
Thanks for reaching out to us. We do apologize for any inconvenience you're having with the billing of your residential services and your mobile account.
The residential services are billed separately from the mobile services. Can you give us a little more detail of what's not correct, whether it's regarding your mobile services or your residential services?
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