Frequent Visitor
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16 Messages
New contract?
My one year contract is up at the end of May. Want to renew but at a lower rate. Can’t do this on line, and would like to see if there’s any new promotions available. Can anybody help?
Frequent Visitor
•
16 Messages
My one year contract is up at the end of May. Want to renew but at a lower rate. Can’t do this on line, and would like to see if there’s any new promotions available. Can anybody help?
CCTimothy
Valued Contributor
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406 Messages
2 years ago
Hello, @coogee! We would be glad to look into new promotions for you.
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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Again
Expert
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31.5K Messages
2 years ago
@coogee @XfinityTimothy
I hope you found out that all you need to do to send is hit Enter.
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