U

Friday, December 29th, 2023 10:05 PM

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Never received my prepaid cards

I've held service for 9 months and it says that my 100$ promotion was complete but I never received them

Official Employee

 • 

2.3K Messages

2 years ago

@user_e967de Thank you so much for you post for help with your $100.00 promotion offer. We do have a great site set up to help with tracking any promotion that also has contact information for our promotional support team if you have any issues. If you check the site here https://xfinityincentivetracker.com/ (have your account number ready) If you have questions regarding your incentive please check out the contact number listed there or use the contact us link on that same page to get a hold of our Promotion team directly! 

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