1 Message
Never received my 500 dollar gift cards for switching to xfinity mobile
I was promised 2- 500 dollar gift cards for switching 2 lines from Verizon to xfinity mobile. I submitted all paper work I was supposed to but never received the gift cards. I feel scammed because that was the main reason for switching.
XfinityJoe
Official Employee
•
742 Messages
1 month ago
Hi there @user_jbu1cx we would be happy to look into this for you. Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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