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user_4a06fe
1st Topic

Visitor

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4 Messages

Friday, November 22nd, 2024 6:56 PM

Neighborhood Discount

If I could get all 19 homes in my neighborhood to sign on with Xfinity would we be eligible for some sort of multi-year discounts?  Some of the homes may already be Comcast customers.

Question

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Updated 

3 months ago

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XfinityDena

Official Employee

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3.2K Messages

5 months ago

Do you have an HOA in your neighborhood @user_4a06fe ? It may be possible to review bulk packages options for the community. I suggest reaching out to your HOA and provide the link: https://www.xfinity.com/multifamily/contact. 

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user_4a06fe

Visitor

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4 Messages

Thanks.  I'm inquiring on behalf of of the HOA and filled out the form.  We'll see what happens.

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5 months ago

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user_4a06fe

Visitor

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4 Messages

I filled out the form on 22Nov2024 and so far nothing has happened.

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5 months ago

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XfinityRoberto

Official Employee

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1.7K Messages

Hi there! I am sorry to her that you have not heard back. Now this type of ticket can take a couple of days to hear back.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 months ago

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user_4a06fe

Visitor

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4 Messages

Still nothing after submitting the for for the second time.

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3 months ago

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XfinityMartyR

Official Employee

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2K Messages

@user_4a06fe I'm sorry to hear you have not been contacted. We can try to submit a request on your behalf. Please send us a direct message, so we can gather your details. 

 

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 months ago

0

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