Visitor
•
1 Message
Need to remove random $12 fee after cancellation
I will not be paying this I canceled my service on time and they decided to bill me a random $12. Remove it immediately as this is upsetting and scammy. No wonder I had to end service with xfinity.
XfinityShawn
Official Employee
•
2.6K Messages
15 hours ago
Click "Sign in" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversion" (Pencil and paper) icon.
In the "To:" Line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
For an example on how to send us a Direct Message, check out this link: How to: Direct messaging within the forum | Xfinity Community Forum
0
0