pam53's profile

Visitor

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2 Messages

Thursday, April 16th, 2026 5:51 PM

Need To Reduce My Monthly Bill

I have been a customer in good standing since 1974.  I have been retired for over 10 years.  I have been paying the monthly bills which have risen considerably but it has gotten to the point where some changes have to be made.  I was happy that I was able to take advantage of the ACP when it was available but of course that ended back in June 2024.  I really need to reduce my bill because it has just become too costly.  I would like to be contacted by someone from the billing department to give me some less expensive options.  I would prefer not to do the chat so a phone call would be appreciated.

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Official Employee

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2.2K Messages

3 hours ago

Hello @pam53 thanks for being a long-time customer! On Xfinity Forums our team is equipped to support you on this public platform and over direct messaging when needed. We can certainly understand needing a plan that works well for you. Over the years we have started offering a diverse choice of products. Have you already looked at all service options at www.Xfinity.com and NOW products at https://www.xfinity.com/now?

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