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stoodent
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09/11/2020 10:00 AM

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need to lower my bill

I hace been with you for over 10yr s but no one will help me lower my bill I just went inter net of 300 to 600 mbs  not tv or phone for around $90 

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5 years ago

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XfinityJoeTru

Official Employee

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7K Messages

6 years ago

Hello stoodent. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account for any additional savings that may be available. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 


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XfinityBillie

Official Employee

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4.4K Messages

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can't tell you how much your loyalty of almost 30 years means to us! We would love the opportunity to assist you with reviewing your bill and finding a great new package to meet your needs. :)

 

Please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.

 

To send a "Peer to peer" ("Private") message you may need to:

Click "Sign In"
Click the "Peer to peer chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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5 years ago

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