1 Message
Need to cancel service
I am no longer going to be living in this apartment. As such, I need to cancel my service.
1 Message
I am no longer going to be living in this apartment. As such, I need to cancel my service.
XfinityJamesC
Official Employee
•
1.7K Messages
4 months ago
Greetings, @user_rg8cq9! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you needed to cancel your service, but we are here for your support.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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