user_68gtoi Hello and thank you for reaching out via our Xfinity Community Forum. That feeling of needing to speak to a live agent, especially after struggling to get a simple issue resolved, is totally understandable. Thank you for reaching out and letting us know you need assistance—we appreciate you giving our team a chance to help! You've come to the right place. Our social media support team can often handle the same types of issues as our phone agents, and sometimes we can resolve things even faster because we have direct channels to the right internal teams.
To get started and make sure we can help you efficiently, could you please give us a brief summary of what you need assistance with? Please do not include any private information like your account number, address, or phone number in this public reply.
XfinityChristy
Official Employee
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2.4K Messages
16 hours ago
To get started and make sure we can help you efficiently, could you please give us a brief summary of what you need assistance with? Please do not include any private information like your account number, address, or phone number in this public reply.
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