3 Messages
Need last month's statement from my "old account" which is marked inactive
I need to get a statement from my "old account" which is marked inactive. Talked to an agent on the phone but they were unable to help.
3 Messages
I need to get a statement from my "old account" which is marked inactive. Talked to an agent on the phone but they were unable to help.
XfinityThomasA
Official Employee
•
2.3K Messages
2 years ago
Hi, @user_41b1eb. Thanks for reaching out and posting your concern about viewing last month's bill statement from your old inactive account. You can view the billing statement history for your active or disconnected Xfinity services by signing in to your account. Here is how:
1) To view your statement history, go to customer.xfinity.com/billing/services/statement/history.
*You may need to log in to your account.
2) Click on any statement to trigger a PDF download.
3) To view statements from more than two years ago, click the Load More drop-down.
4
0