Visitor
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1 Message
Need help with unauthorized billing charges
I am experiencing unauthorized charges and plan changes on my account. I have screenshots and proof and would like to speak with a representative via Direct Message to resolve this.
Visitor
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1 Message
I am experiencing unauthorized charges and plan changes on my account. I have screenshots and proof and would like to speak with a representative via Direct Message to resolve this.
XfinityDuron
Official Employee
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520 Messages
15 hours ago
How's it going @user_u9lkid I know it can be frustrating seeing unauthorized charges, rest assured we will never allow you to pay for charges that are not yours. I will be more than happy to go over your account and look over those charges for you. How does that sound?
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