Visitor
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1 Message
Need help with first bill
I just moved and got Xfinity Internet. I just started a new at home job this past week and I won't get paid for another 9 days. I can barely pay rent and can't afford the Internet payment until my first paycheck. I can't lose my Internet. Since it's my first bill, What can I do?
XfinitySean
Official Employee
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95 Messages
13 days ago
Hi there BigRed0873, thanks for reaching out through our community forums! You've come to the right place for help. First, let me congratulate on your new job! I also work from home, and definitely understand how important it is to keep the internet service up and running. If your bill is past due, you may be eligible for a payment arrangement which could potentially keep your services active until you get paid. You can find steps to see if your account is eligible and how to set up a payment arrangement here. Please let us know if those steps work out or if you need any further assistance.
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