Pluvium's profile

Regular Visitor


5 Messages

Thu, Oct 29, 2020 11:00 AM

Need help on promo expiration



Would someone be able to assist me in extending my current promotional rate or finding a new one within my budget? I've just received a message indicating it is about to expire....



Official Employee


2.3K Messages

6 m ago

Hello @Pluvium, thanks for reaching out to our Digital Care Team through Forums. We are so happy to hear you want us to continue being your service provider. I definitely understand the need to have a manageable bill and would love to assist you with reviewing available promotions. Can you please send me a Private Message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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31 Messages

6 m ago

I need help too please.

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