2 Messages
Need Help from Xfinity Customer Service in Billing Department
Hello,
I have been trying too get my autopay to work with banking account number. It used to work, and now I am getting messages on the Xfinity websire that "customer has been blocked from using bank instrument". I have called numerous times and get an oversea customer service rep who are not able to fix problem. I need to escalate this to manager to get this rectified. I have spent several hours trying to get this fixed and request to speak someone who can look at my account and get this fixed.
Thank you.
XfinityBenjaminM
Official Employee
•
2K Messages
1 year ago
@user_canm7u Hello! Thank you for reaching out to us here on our Community Forum. Can you try clearing out your cookies and cache on the browser you are using and see if it works properly after that?
2
0