New Poster
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1 Message
Need help because of covid
Im struggling to stay afloat during this time with Covid and pay my bill every month but Im really struggling to pay all these fees piling up and also need a new promotion since mine just ended so my bill went up so much that I cant afford it anymore. I have kids in online school and really need some help here before I have to end services completely . I really enjoy Xfinity services so I really hope we can work something. Thanks
CCMorgan
Gold Problem Solver
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3.3K Messages
5 years ago
Good afternoon, Stressedmom. Thank you for choosing to reach out to us here in the Community. We appreciate you being here and we're so happy you enjoy your service through us! We know that times right now can be uncertain and troublesome. Kudos to you for doing all that you do as a mom. 🙂 We would be glad to review your account and go over what options we have available to you, that might be a better fit. Please send me a PM with your first and last name and we will respond from there.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Thank you.
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Expert
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31.9K Messages
5 years ago
@Stressedmom
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