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Jarvispurvis
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1 Message

11/09/2026 7:23 PM

Need call back

I need to pay my bill but I can't access it online,  and when I call in told you can't help me over the phone.  Please call me back. 

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2 days ago

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XfinityThomasD

Official Employee

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2 days ago

 

Jarvispurvis Thanks for creating a post. Are you receiving an error when trying to sign in to your account on the Xfinity website, or is it a functional issue when trying to view and make a payment? Have you also tried using the Xfinity app to access your account? 

 

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