I feel I have to say something because of a few reasons. First off my step-son is eligible for free internet through the public school system however I in needing a cable tv service call Xfinity and was told that to be able to get cable tv I would lose the free internet. I'm quite appalled at what the rep said when I asked why that was. He stated if I can afford cable I can afford to pay for internet. Well I am glad that Xfinity feels that they somehow now what I can and can't afford because now i'm receiving bills of $285 dollars when it was supposed to be under $200 a month not to mention they bill a month in advance I've two extreme emergencies since April 28th and when I called yesterday to get a simple 2 to 3 day extension longer the lady told me well if they disconnect you can just wait the couple days and pay it then when I have a child who needs internet for school. I don't appreciate Xfinity stating they think I can afford cable so I can't get the free internet my step son is ENTITLED TOO. Also have had two outages, internet going in and out constantly and supposed to another interruption today but I can't get a little help????