Need assistance, I setup an agreement to have my services paid off this

I had a payment agrrement set for this wednesday but for some reason its stating until the 27th i have the chat transcript with the agent i spoke with on the 19th, i jus twant to make sure my services don't get cut off.

[Removed: "Personal Information - Chat Transcript"]

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XfinityBenjaminM

Official Employee

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2.9K Messages

9 days ago

wthemanjr Hello! We're happy to look into the payment arrangement you made with our Xfinity Assistant. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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wthemanjr

Need assistance, I setup an agreement to have my services paid off this

XfinityBenjaminM

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