Need actual assistance paying bill

You have no access or contact when you failed to align my multiple accounts. Trying to PAY MY BILL for months...no assistance. You guys ate the worst. I have no idea how you breath let alone survive. What a joke.

You don't deserve to exist as a company.

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XfinityOrlandoM

Official Employee

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3.4K Messages

4 months ago

@user_5rzvkm

Thanks for reaching out to us, we do apologize for any inconvenience. This link https://www.xfinity.com/support/articles/switching-between-multiple-accounts has great information on how you can link and access your multiple accounts.

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user_ngbx07

Visitor

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1 Message

7 hours ago

I am trying to pay my mother's bill. she is ill. I obviously don't have all the info. I need to speak with a human to resolve this issue.

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XfinityMatthew

Official Employee

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1.9K Messages

Hello @user_ngbx07 Thanks for reaching out to us here on Xfinity Forums. We cannot take payment information through this platform but can try and assist you with options and any questions you have. Are you authorized on your mother's account?

Pay the bill online option: https://www.xfinity.com/bill-pay

Other payment options can be found here: https://www.xfinity.com/support/articles/pay-your-bill-echat

Let me know if any of that helps.

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7 hours ago

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user_5rzvkm

Need actual assistance paying bill

XfinityOrlandoM

user_ngbx07

XfinityMatthew

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