Need account help

user_im4xy7 Good morning! Thank you for reaching out to our Xfnity Forums for assistance with your billing. I'd be happy to assist you with your pricing today. It sounds like you may have had a promotion expire. This can be found on page 3 of your statement, along with the messages section. Are you able to pull the details and determine if this is the case, and not one time charges that are impacting your statement amount?