1 Message
Need a representative , the chat is terrible !
Service at Xfinity is terrible - I never have had a good experience . I was supposed to get a credit to my acct and it was never applied
1 Message
Service at Xfinity is terrible - I never have had a good experience . I was supposed to get a credit to my acct and it was never applied
XfinityAdrienne
Official Employee
•
1K Messages
1 month ago
Hey there, user_1kjyj4! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with us, it certainly is not what we want for our customers. We would more than happy to dive into the account details with you to ensure everything is exactly as promised. Can you please send us a DM to get started?
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