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Jadusica
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Conversation Starter

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24 Messages

Monday, August 5th, 2024 8:37 PM

Need a rep

Idk why I keep having to refresh the page for my post, so if it shows up many times, well... I need help with my bill. I [Edited: Language] up, forgot something, and who knows what else. But I need help to get it solved without costing me an arm, leg, kidney and liver. I'm not posting specifics for everyone to see. I'll discuss it privately with a rep. Please and thank you.

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4 months ago

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XfinityAlfonso

Official Employee

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1.2K Messages

4 months ago

Good Afternoon @Jadusica we appreciate you taking the time to post on our Community Forums. We'd love not to cost you an arm, leg, kidney, or liver when looking at plans/packages. Please follow the steps below to reach us 1-1, and we'll get started anytime. 

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Jadusica

Contributor

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24 Messages

@XfinityAlfonso​ I'm not seeing your name come up as an option. I sent some Alfonso a message - but that was before I realized there's no space. Ooops.

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4 months ago

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XfinityTony

Official Employee

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1K Messages

I am sorry that we didn't get you the instructions. DMs need to be sent to "Xfinity Support" when requested. I do see your DM in the queue and will respond there shortly. Thank you!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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4 months ago

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