Visitor
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1 Message
Need a problem solved
I have been fighting a billing issue with xfinity mobile for 3 months now with no resolution. Please tell me how I can get a hold of some one who undertsands customer service......
Visitor
•
1 Message
I have been fighting a billing issue with xfinity mobile for 3 months now with no resolution. Please tell me how I can get a hold of some one who undertsands customer service......
XfinityRay
Official Employee
•
2.7K Messages
2 days ago
Hi there, user_ily3f1! Our team is here and happy to assist you. We want every experience to be a good one and are glad to get this turned around for you!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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