Need a live agent!

Lli1290 Thanks for reaching out to us through our Forums about your billing concern. We recommend checking out the https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill for viewing your bill online and through the Xfinity app. 

 

We can also help with additional questions you may have or review your current plan/promotion. 

 

Please send us a direct message with your full name and service address to get started. 

 

To send a direct message: 

 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it