ytwig's profile

Regular Visitor

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4 Messages

Thursday, January 29th, 2026 4:58 PM

My xfinity internet plan just increased signficantly

Just got the message, likely my promo ended and price jumped.

How can i update my promo to reduce the price or cancel service?

Oldest First
Selected Oldest First

Official Employee

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3K Messages

7 hours ago

 

ytwig, Hi there! Thanks for taking the time out of your Thursday to reach out. I can understand the importance of finding a new promotion to reduce the price after seeing that jump as a customer myself. You've come to the right place. Over social media, we are a team of experts who specialize in resolving new promotional inquiries such as this. We are happy to help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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