U

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1 Message

Sunday, March 19th, 2023 4:23 PM

Closed

my toddler purchased something and need a refund

My 3 year old ordered season 1 of Big City Greens, can you please remove this and take charge off of bill. We had purchase pins set but switched to new boxes and didn't know we had to reset the pin for the new boxes. 

Problem Solver

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1.1K Messages

2 years ago

@user_3d1ee2

Thank you for reaching out to the Digital Care Team. Please send us a message with your first and last name, as well as house numbers to your service address. To send a "Direct Message" message:

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  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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