Visitor
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3 Messages
My refund debit card has expired and I had not been able to use it at all and would like a new card reissued, please.
My refund debit card has expired on 12/25 and I had not been able to use it at all. Can I please have a new card issued with the refund balance?
Best regards,
XfinityDena
Official Employee
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4K Messages
14 hours ago
@user_phqlub
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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user_ul6zoq
Visitor
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2 Messages
12 hours ago
I see this same response posted on a ton of similar questions but dont see the "pen & paper" icon you note. Where is it?
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