pbr1912's profile

Contributor

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55 Messages

Sunday, April 26th, 2026 5:27 PM

My Recent Bill Increased

My bill (cable & internet) just increased $20 from loss of discounts. Can someone help in advising how to get the discounts restored? Thanks.

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Official Employee

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3.3K Messages

1 month ago

 

pbr1912  Thank you for reaching out to us over our Xfinity Community Forums. Our team would be more than happy to review your account, and see what promotional options are available to you at this time. We may uncover possible Mobile savings for you if you haven't joined Xfinity Mobile yet. Our Xfinity Mobile service has helped our members save money from their current carrier, you could be next! Members that have Xfinity Internet in the home are already eligible for Xfinity Mobile. There are no line fees, members pay for the data plan you choose each month. You have an option to bring your devices if compatible, and you can purchase a new device upfront, or on a payment plan. Have you considered switching mobile providers, or are you already a Xfinity Mobile customer? 

 

Contributor

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55 Messages

Already a Xfinity Mobile customer.

Official Employee

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3.3K Messages

 

pbr1912 Well that is great to hear that you're already taking advantage of saving with Xfinity Mobile! Let's take a closer look at your Xfinity Residential account, and see what options may be possible for you. Please send us a direct message. 
 
 

 

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