Visitor
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4 Messages
My Now account that paused. Can not restart.
My Now account that is paused. When I sign in it says you have an outstanding bill. Unable to pay that bill. Agent says Now no longer exists and that is why and offers a regular account at $40 /300mps. Perfectly happy with $30/100mps that you advertise. Try to sign up as new. Says there is already installation there. Is this all a scheme to bait and switch or is there some way to get back to autopay?



EG
Expert
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118.1K Messages
4 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.8K Messages
4 hours ago
@user_619maf We don't have access to NOW Internet accounts via Forums. You'll need to reach out to the Chat Xfinity Assistant by visiting this link https://www.xfinity.com/support/now.
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