My internet price increased by almost triple the price

Thank you for reaching out here in our community about your internet price increasing, @user_qtzeid. It sounds like your promotional pricing may have just ended. You have the right team for assistance. You would not be sent a separate message for the promotion ending. Your promotional price is listed on your bill every month with the end date. We would gladly assist with finding a new promotion for you. If we may, please send us a Direct Message with your full name and address. We look forward to your reply.

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• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

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