1 Message
My Future Plan Price seems most expensive one
Hi Guys, my internet plan 500mbps will get $30 increase next month, and will be close to 90$ a month in total. After studying around and compared to others, it seems the most expensive plan.
And if I lowered it down to 150mbps, it will still be close to $60.
Any way to lower down the cost? Otherwise, it seems the only way is to switch to others.
EG
Expert
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106.6K Messages
9 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKei
Official Employee
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1K Messages
9 days ago
@user_7mqvkh We value your business and loyalty with us Our team can go over our available options. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message you further?
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XfinityAdrienne
Official Employee
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830 Messages
9 days ago
I am so happy we were able to get you into a new promotion to maintain your services you love within a comfortable budget, @user_7mqvkh! Have a wonderful rest of your day, and thank you for reaching out to us here on the Xfinity Forums!
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