Hello, @user_uusr53 you will want to give us a call at 1-800-Xfinity. Our teams on social media platforms and forums don't process payments. If you can still log into your account, you can also try to pay online at www.Xfinity.com or using the Xfinity app as well.
XfinityJosephA
Official Employee
•
2.2K Messages
3 hours ago
Hello, @user_uusr53 you will want to give us a call at 1-800-Xfinity. Our teams on social media platforms and forums don't process payments. If you can still log into your account, you can also try to pay online at www.Xfinity.com or using the Xfinity app as well.
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