New Poster
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3 Messages
My contract [Edited]
I would like you to correct your billing. The five-year contract is signed and paid for by James [Edited: "Personal Information"]. And the payment comes out of his bank account. The account is at Anne’s address but the contract is mine. She only kept comcast because she liked it, but you took it and changed to Yahoo. She hate yahoo, can’t find an address book. Some of her e-mails go straight to their spam. She can’t find her group e-mails , She hates Xfinity but I want it so I signed for it.
Xfinity constantly raises the bill. The tv says your internet is unstable. Some of the movies and shows freeze and you miss some of the show. You keep telling me that I have more than 4 things on the internet. I have one TV, one computer and two phones.
You should find the contract and abide by it. The last couple months, you raised the charge more than the contract. You need to return the overages to my account.
Please fix your error, something your very good at.
[Title Edited: "Personal Information"]
XfinityThomasA
Official Employee
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3.7K Messages
17 hours ago
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