user_4pdxak - Thank you for choosing Xfinity and joining us here on the Forums! I'd be happy to help troubleshoot this with you. Can you walk me through the steps you're taking and let me know if you're receiving any error messages or codes along the way?
If your payment isn't going through, a few things to check include verifying that your card information was entered correctly, confirming sufficient funds are available, contacting your bank to ensure the transaction isn't being blocked, or trying a different payment method.
For additional payment options and instructions, please refer to the link below https://www.xfinity.com/bill-pay
XfinityThomasA
Official Employee
•
3.8K Messages
5 hours ago
If your payment isn't going through, a few things to check include verifying that your card information was entered correctly, confirming sufficient funds are available, contacting your bank to ensure the transaction isn't being blocked, or trying a different payment method.
For additional payment options and instructions, please refer to the link below
https://www.xfinity.com/bill-pay
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