Visitor

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1 Message

09/10/2026 10:02 PM

My billing due date is September 14th

I have been trying to make our payment, but it is not going through 

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Selected Oldest First

Official Employee

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3.8K Messages

5 hours ago

 

user_4pdxak - Thank you for choosing Xfinity and joining us here on the Forums! I'd be happy to help troubleshoot this with you. Can you walk me through the steps you're taking and let me know if you're receiving any error messages or codes along the way? 

If your payment isn't going through, a few things to check include verifying that your card information was entered correctly, confirming sufficient funds are available, contacting your bank to ensure the transaction isn't being blocked, or trying a different payment method.

For additional payment options and instructions, please refer to the link below
https://www.xfinity.com/bill-pay

 

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