Visitor
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1 Message
My bill
so basically I moved already and I got my new account set up at this new place but on the app it still shows my old place and I can’t pay my bill on the new one because it only shows the old one
Visitor
•
1 Message
so basically I moved already and I got my new account set up at this new place but on the app it still shows my old place and I can’t pay my bill on the new one because it only shows the old one
XfinityAldrik
Official Employee
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2.8K Messages
17 hours ago
Good evening @user_o9y9m5! Do you know if your Xfinity ID is linked to the new account. We have a step with instructions on how to link an account here.
Once linked, the bottom of the article has steps on how to switch between accounts here.
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