HI there @user_n5cmq1 Thank you so much for reaching out on our Xfinity Community Forum about your bill increase. Have you made any changes to your bill recently that may have caused a change in your rate? Please click the link below for info on understanding your bill.
user_fmcbjo Welcome to the Xfinity Forum, and thank you for posting your question here. We ask that you first start any Xfinity Forum interaction by posting your concern in the most appropriate related public board. From there you will start receiving responses right away. Sometimes you may receive a reply from an employee, but more likely, you will receive assistance from another Comcast customer. If you do receive a reply from an employee, they will invite you to send us a direct message if needed.
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XfinityDemetrise
Official Employee
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623 Messages
1 month ago
HI there @user_n5cmq1 Thank you so much for reaching out on our Xfinity Community Forum about your bill increase. Have you made any changes to your bill recently that may have caused a change in your rate? Please click the link below for info on understanding your bill.
https://www.xfinity.com/support/articles/new-bill-design
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