Visitor

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1 Message

Thursday, October 30th, 2025

My bill

I paid 75 dollars on my wifi 

Now i am looking at my bill not only did i pay more when i paid 75 BUT as soon as i paid it another bill popped up for 18 dollars and some cent. What I want to know is WHY DID ANOTHER BILL POP UP????

Oldest First
Selected Oldest First

Expert

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114.2K Messages

7 hours ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.3K Messages

7 hours ago

@user_8qho1f Thank you for making us aware of your concern with this other bill. I would be more than happy to review your account to see what this is all about. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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