U

Visitor

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1 Message

Saturday, April 26th, 2025 2:55 PM

My bill

Is there any way that we can pay the back amount on May 9th? David had triple heart bypass surgery 

not too long ago. My income has went down.  Please don’t disconnect our TV. We will be able to pay the rest.

We really appreciate your help! 

Official Employee

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2K Messages

1 month ago

Hi there, @user_p46gof Oh no, I hope he gets well soon! I definitely understand the importance of keeping the services on and not being interrupted. You can request a payment arrangement if eligible through the Xfinity APP. I have a great link https://www.xfinity.com/support/articles/set-up-payment-arrangement that will walk you through the that process.-Richard

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