1 Message

Mon, May 23, 2022 8:30 PM

My Bill

I'am beining  charged for double play includes digital starter. that i turn in and recieved a box # paqTO1184845 TO REPLACE. WHY??

Accepted Solution


Official Employee


354 Messages


Hello @user_e4ef3d, thanks for reaching out for help on our forums! You've reached the right expert billing team to help and we can certainly help with this concern. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 

forum icon

New to the Community?

Start Here